At Bicycle Gear Shop, we believe that exceptional cycling gear should be accessible to riders everywhere. Whether you’re building your dream gravel bike in Glasgow, upgrading your commuter setup in Copenhagen, or preparing for a race in Rio, our global delivery network ensures your carefully selected components and apparel arrive safely and efficiently.
Shipping Options Designed for Riders
We offer two reliable shipping methods to meet different needs and budgets:
Standard Shipping (£12.95)
For riders who want their gear quickly, we partner with premium carriers DHL and FedEx. Your order will be processed within 1-2 business days, with delivery typically completed within 10-15 days after dispatch. This option provides full tracking and insurance for peace of mind.
Free Shipping (Orders Over £50)
For orders exceeding £50, we offer complimentary shipping via EMS. Your order will be processed within 1-2 business days, with delivery typically completed within 15-25 days after dispatch. This economical option still includes full tracking capabilities.
Our Delivery Promise
As cyclists ourselves, we understand the anticipation of waiting for new gear. That’s why we’ve optimized our logistics to ensure:
Swift Processing: We dispatch most orders within 48 hours of payment confirmation, excluding weekends and holidays.
Global Reach: We ship worldwide, excluding only a few remote regions in Asia and other locations with logistical limitations.
Secure Packaging: Every component—from delicate derailleur hangers to aero helmets—is carefully packaged to survive the journey intact.
Transparent Tracking: You’ll receive tracking information the moment your order leaves our warehouse.
After Delivery: Our No-Hassle Returns
We stand behind every product we ship. If any item doesn’t meet your expectations, you have 15 days from receipt to initiate a return. Simply contact our customer service team at [email protected] to arrange return shipping.
Questions About Delivery?
Our dedicated support team—based in Norwich, UK—is here to assist with any delivery inquiries. Reach us at [email protected] for personalized assistance with:
• Delivery time estimates for your specific location
• Customs and import information
• Tracking assistance
• Special shipping requests
At Bicycle Gear Shop, we’re not just delivering packages—we’re delivering performance, passion, and the promise of better rides ahead. Wherever your journey takes you, we’re here to equip you for the road, trail, or track.